For International orders please note that restrictions may apply in many territories. It is your responsibility to check with the local authorities in your country before placing orders for products, if you are unsure as to their status. We are not liable for orders that face any custom issues, in case the order is returned to us by customs a refund will be issued deducting any postage charges.
We appreciate the trust and loyalty that you have shown in us by doing business with us and we are committed to offer you the best service and satisfaction from our end. In the event of return or exchange of item(s), please refer the important information given below.
If you are not satisfied with your order you may return it within 30 days of purchase for a refund. Send the item(s) back to us at the returns address listed on the packing slip/dispatch note you received with your order. You must return the item(s) to us unused and in good condition, postage and packaging fees are non-refundable.
As soon as we receive the returned unopened item(s), we will refund the relevant purchase price for that item(s). We will refund any money received from the customer for the item(s) using the same method originally used to pay for the item(s) but we can come to an agreement with the customer to use an alternative method. We will process the refund due as soon as possible and in any event within 05 to 07 business working days once we receive the returned parcel or a proof from you that you have sent the item(s) back.
In the event of cancellation of item(s) please get in touch with us via telephone or email as soon as possible, in order to avail a full refund before your item(s) gets dispatched from our warehouse facility. However if your item(s) have already left our warehouse then we would have to wait until we receive them back from yourself so as to process your request for a refund. Once we receive the item(s) or a proof from yourself confirming item(s) have been sent back, your refund will be processed for all the unopened items within 05 to 07 business working days. If you have cancelled your order before it was dispatched then you shall be entitled for a full refund within 02 to 03 business working days from the cancellation day.